Mrmoney8 Privacy Policy – Our Commitment to Protecting Your Personal Data

1Types of Personal Information MrMoney8 Collects

Mrmoney8 collects your personal information only when necessary to provide platform services, ensure transaction security, and meet legal requirements. The following are the categories of data we may collect:

Mrmoney8 does not collect sensitive information such as biometric data, health records, political views, or religious beliefs. The data we collect is limited to the minimum necessary to operate the platform securely and comply with applicable Malaysian law.

2How mrmoney8 Uses Your Personal Data

Every piece of data collected by MrMoney8 is used only for legitimate, stated purposes. We do not process your data beyond the requirements outlined below:

• Account Management: To create, verify, and maintain your MrMoney8 account, including the Know Your Customer (KYC) process required by law.
• Transaction Processing: Process deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX Maybank2u, or CIMB Clicks, and securely and accurately process winnings withdrawals to your account.
• Platform Security: To detect and prevent fraud, money laundering, multi-account usage, player collusion, and any activity that violates mrmoney8's Terms and Conditions.
• Customer Support: Enables the MrMoney8 support team to efficiently assist you with enquiries, complaints, or requests related to your account and transactions.
• Legal Compliance: Meet reporting obligations under the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act (AMLATFPUAA 2001) and directives issued by the relevant Malaysian authorities.
• Service Improvement: Analysing usage patterns in aggregate (not at an individual level) to improve the interface, platform speed, and game selection available to all mrmoney8 members.
• Account-Related Communications: Sending you important notifications about your account, changes to our terms, security updates, and promotional information (where you have given consent to receive it).

3Disclosure of Data to Third Parties

Mrmoney8 does not sell, rent, or share member personal data for third-party marketing purposes. However, there are limited situations where we need to share your data with certain parties to keep the platform functioning properly and securely:

• Payment Service Providers: Transaction data required for payment processing is shared with providers such as FPX, Touch 'n Go eWallet, DuitNow, and other Malaysian payment gateways to enable deposits and withdrawals to be processed securely. These providers are bound by strict confidentiality obligations.
• Game Software Providers: Minimum necessary information is shared with licensed game providers to enable access to their games on the MrMoney8 platform. Only usernames or account IDs — without full identifying details — are used in these communications.
• Legal Authorities: mrmoney8 is required to disclose information to Malaysian authorities such as the police, courts, or regulatory bodies when required by law, court warrant, or a valid disclosure order.
• Security & Verification Services: Identity verification information is shared with licensed KYC service providers to validate your identity documents. These providers operate under binding confidentiality agreements with mrmoney8.
• Business Transfer: In the event that mrmoney8 is involved in a merger, acquisition, or sale of assets, member data may be transferred to the successor entity — but only with reasonable notice to members and on the condition that the successor entity agrees to a privacy policy of equivalent or greater stringency.

All third parties with whom MrMoney8 shares data have signed binding data confidentiality agreements. They are only permitted to process data for the specific agreed purposes and may not use it for any other purpose, including marketing to MrMoney8 members.

4Data Security Measures at mrmoney8

Protecting members' personal data is mrmoney8's highest technical priority. We continuously invest in security infrastructure to keep your data safe at all times:

While mrmoney8 takes all reasonable precautions to protect your data, no security system in the world can guarantee 100% protection against every cyber threat. You also play an important role in keeping your data safe — use a strong password, never share your login credentials, and notify us immediately if you suspect any unauthorised activity on your mrmoney8 account.

5Cookies and Tracking Technologies on the mrmoney8 Platform

Mrmoney8 uses cookies and related tracking technologies to enhance your experience on our platform. Below are the types of cookies we use and their purposes:

You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect the functionality of the mrmoney8 platform and prevent you from accessing certain sections. mrmoney8 does not use third-party cookies for advertising on other websites.

6Your Rights as a Data Subject Under Malaysia's PDPA

As a mrmoney8 member who is a Malaysian citizen or resident, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:

To exercise any of the rights above, contact mrmoney8's Privacy Officer by email at privacy@mrmoney8.com or via our platform's live chat. Please provide your account number and the nature of your request. We will process your application in accordance with established procedures and keep you updated on its progress within the stated timeframe.

7mrmoney8 Data Retention & Deletion Policy

Mrmoney8 retains members' personal data only for as long as necessary for the stated purposes or as required under Malaysian law. The following are general guidelines on data retention periods:

• Active Account Data: Retained for the duration your MrMoney8 account is active and for a minimum of 7 years after account closure to meet legal compliance requirements.
• Financial Transaction Records: Retained for a minimum of 7 years from the transaction date, in line with Malaysia's financial reporting and anti-money laundering requirements.
• Security Logs: Retained for 2 years to support investigations into security incidents and fraud where required.
• Support Communication Records: Conversation history with the MrMoney8 support team is retained for 3 years for reference and service quality improvement purposes.
• Marketing Data: Data used for marketing communications is deleted within 30 days of you withdrawing your marketing consent.

When data is no longer required and there is no legal obligation to retain it, MrMoney8 will securely delete or anonymise that data using methods that meet current data protection standards. You may request details of the specific data MrMoney8 still holds about you at any time by contacting our Privacy Officer.

8Cross-Border Personal Data Transfers

In the course of operating the mrmoney8 platform, some of your personal data may need to be processed by server infrastructure or service providers operating outside Malaysia. This applies primarily to:

• Live casino gaming platform providers that operate streaming studios outside Malaysia;
• Cloud service providers used for mrmoney8's additional server capacity;
• International cybersecurity service providers that assist in monitoring and protecting the platform.

For each such data transfer, MrMoney8 ensures that:

• The recipient country maintains a level of data protection equivalent to or higher than Malaysia's;
• Appropriate data transfer agreements have been signed between mrmoney8 and the receiving parties;
• Data transferred is the minimum necessary and is used only for the stated purpose;
• Data recipients operate under binding confidentiality and security obligations.

9Protection of Children and Young Persons

The mrmoney8 platform is strictly prohibited for individuals under the age of 18. We take the protection of children and young persons very seriously and have put in place the following measures to ensure the platform is not accessed by minors:

• Age verification is conducted during the registration process through date of birth validation;
• The KYC process (identity verification) requires identity documents that confirm your age;
• Mrmoney8 uses automated detection systems to identify usage patterns that may indicate an account is being used by an underage individual;
• Any account suspected of being owned or used by a minor will be suspended immediately while an investigation is carried out.

Mrmoney8 does not knowingly collect personal data from individuals under the age of 18. Should we discover that such data has been collected, it will be deleted immediately and the associated account will be permanently closed.

If you are a parent or guardian who becomes aware that your child has registered for or is using the mrmoney8 platform, please contact us immediately at support@mrmoney8.com and we will take prompt action to resolve the situation.

10How to Contact mrmoney8's Privacy Officer

Mrmoney8 has appointed a Data Protection Officer (DPO) responsible for ensuring the platform's compliance with Malaysia's PDPA and for handling all privacy-related enquiries from members.

For any enquiries, complaints, or requests relating to your data privacy at mrmoney8, please contact us via:

• Privacy Email: support@mrmoney8.com (please mark the subject as "Privacy Enquiry – [Your Account Number]")
• 24/7 Live Chat: Available directly within the mrmoney8 platform — the fastest option for issues that require immediate attention
• Email Response Time: Within 4–6 hours on working days; up to 2 working days for more complex privacy enquiries

This Privacy Policy may be updated from time to time to reflect changes in MrMoney8's operations, applicable laws, or industry best practices. When material changes are made, we will notify members via in-platform notifications or your registered email address at least 7 days before the changes take effect.

Continued use of the mrmoney8 platform after any privacy policy update takes effect constitutes acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we handle your personal data.